Frequently Asked Questions
Why should I choose to outsource my project?
First of all, outsourcing is the cheapest way to develop your project into a mature product. Our rates are much lower than the rates of your in-house developers and you do not need to spend money on their equipment as well. Second, it saves the time you might spend by searching for specialists in your home town to do a professional job. Third, it helps you to distribute your company’s tasks in the most effective way by giving secondary tasks to an outsourcing team and loading your own in-house developers with more immediate tasks.
Where are you, guys, located?
Now, don’t get too agitated, ‘cause we are located in ….SIBERIA, Russia. Yes, our office is located in the capital of Siberia, the city of Novosibirsk. And there is nothing to get scared about. Among IT companies, this part of the world is also known as Silicon Taiga. It is a well deserved name since a lot of IT companies are located here. Even such giants of the world IT industry as Intel Corporation opened their offices right next door to us. Do you know why they did it? It used to be a secret to the non scientific world for a long time, but now you can be in the secret, too – we have the Scientific Center of Siberia located right in our neighborhood. The Scientific Center of Siberia is recognized all over the world as one of the most powerful scientific “incubators” that prepares highly specialized scientists and top quality specialists in science-related fields. Such unique location of our company gives us the best opportunity to employ the brightest specialists in the area of IT technologies and software development.
How can I pay you for your services?
You can use different payment methods in dealings with us, such as:
- Regular wire transfer
- Transaction services of 2checkout.com company (www.2checkout.com)
- Money transfer services of iKobo.com (www.iKobo.com)
- Money transfer services of moneybookers.com (www.moneybookers.com)
- Submitting your project to Elance.com
What time zone are you located in?
Our time zone is GMT+6 (EST+11, or PST + 14). We decided to make it more comfortable for you and for us as well, so we start and finish our working day later - from 7 a.m. GMT (2 a.m. EST) till 9 p.m. GMT (4 pm. EST) correspondingly. These frames are flexible to provide the best communication with our clients from Europe, the USA, Canada and Australia.
Why should I trust Russians?
As the time goes by, European and American businesses are becoming more and more aware that Russia-based software companies do not pose capital risk any more. Their clients' money doesn’t disappear into the mists of the Internet, but rather Russian software companies keep up the quality of their low-cost services and products aiding global companies to become richer and work more effectively. The Cold War era is becoming real history and fears related to that unfortunate time also vanish. We are ready to announce it all over the Internet that deals with Russians not only keep your business safe, but also make it more profitable for you, help you to grow and widen the range of your business interests.
Can you finish a project started by someone else?
If you have had a misfortune and your collaboration with another development company failed due to some reasons and what you have is an unfinished project, we can help you to put it back on the rails. We are not so picky as to leave you in the dark with your expenses just because you chose a wrong player on the IT market. It might be not so easy to improve the situation, but we think it’s possible.
Can you do something with my website to make it more effective?
Sure we can! Our specialists are capable of evaluating your web site and “prescribe” the best solution for its rejuvenation. Among other things, our developers create web applications which can increase the flow of your website's visitors and make your business more effective.
Why should I choose Sibers? Are you a superior choice?
The simple formula of Sibers success is: Scientific background + Experience + Communication + Cost.
What types of communication can I use to get in touch with your company?
You can get in touch with our sales managers in the following ways:
Instant messaging systems, such as:
- ICQ: 41050291
- Yahoo Messenger: key2soft
- MSN Messenger: info@key-soft.net
- AOL Messenger: key2soft
- Skype : oceansasha
Sales Department e-mail address: sales@sibers.com
Sales Department phone numbers:
- +7 383 330-66-26 (Russia)
- 1 800 521-40-91 (US toll free)
You can get in touch with our sales managers personaly:
- Sergey Arykov, icq: 91713854
- Artem Grinevich, icq: 111668570
- Aleksander Makogon, icq: 292192539
How can time difference make benefit in dealings with your company?
The benefit is simple – when you watch sweet dreams about your successful future at night, it is morning on our side of the globe, and our specialists are working for your dreams to come true. After you wake up, you can have a report on what has already been done for it.
Who are your clients?
Sibers is working with anyone who requires effective and professionally developed software: from single individuals, requiring to develop solutions capable of resolving client’s individual needsto small start-up companies consisting of 2-5 people, requesting solutions to maintain and develop their business up to large corporations which decide to hire a complete offshore development center.
Curios statistics.
Our clients belong to three age categories:
- 30% of our clients are 20-30 years old
- 35% are 30-40 years old
- And 35% of our clients are over 40 years old
Also among our clients there are:
- 40% representing large companies
- 30% are individuals
- 20% representing start-ups or small companies
- 10% are middlemen
Where the most of Sibers clients are located?
Most of our clients come from all over the world: Europe, USA, and Australia.
- USA – 60%
- Australia – 9%
- UK – 8%
- Ireland, Canada – 2%
- Spain, Saudi Arabia, Japan, Sweden, Italy, Hong Kong, Singapore, Switzerland, Belgium, Tanzania, South Africa, UAE, Norway, Bulgaria. – 21%
What is the scheme of your work on my project?
In short, the project development in Sibers looks like this:
- A Sales Manager starts initial negations with a client regarding the project’s business goals, technical specifications, development deadlines, method of payment, down payment;
- Our experts evaluate the project;
- You submit a down payment;
- You are assigned human resources: a project manager, customer care manager, developers etc.;
- From this stage all communication with the client is done by PM of client’s project and our Customer Care manager;
- Successful project deployment.
How to write a requirements specification document to get fixed price estimation?
A complete technical requirements specification document should be very detailed and thorough. Prior to writing this type of a document you should fully understand all technical details and nuances of your project. It is a very difficult task to do if you are a non-technical person. An error is such documentation can lead to the project's price increase by several times from its original budget and even to a complete failure of project development.
You can well trust us to prepare such a document on your behalf as our specialists gained profound experience in evaluating various types of projects and can aid you in this tricky and cumbersome task. Their knowledge of IT technologies makes them experts in the area of project technical evaluation. They worked out the standards of project technical evaluation and these standards successfully help them to complete project evaluation in the minimum of time and with maximum details.
Will you transfer intellectual property rights to me?
We care about your rights and confidentiality. Sibers signs a non-disclosure agreement to protect your rights to the product. You are offered all types of copyright protection agreements to solutions we develop. From collaboration with Sibers you get confidence, security and ownership.
How do your prices differ from others?
We understand that most companies prefer to outsource their project in order to cost save their budgets, and our company always offers prices for its services which are lower than prices of in-house developers. At the same time we value the quality work our specialists do, which really has a high rating at the market, and think that top quality deserves a reasonable price. We always offer our clients various flexible payment methods to ease their burden of paying for their projects.
Why does scientific background matter in software development?
Scientific background of Sibers makes them more thorough in their studies of new technologies, flexible in search for new approaches to your project, and innovative in development as such. We are ready to research any untouched sectors of Web3.0.
How many people do you have in your staff?
At present Sibers employs 114 specialists. The company continues to grow and this number is apt to change.
What is the average age of Sibers employees?
Like many other software development companies, Sibers consists mainly of young people. The average age of our employees is 26 years. At this age they are young, innovative and already experienced.
How does it like to work in Sibers?
It is quite interesting experience to work for Sibers. First of all, almost nobody works on a single project during their entire career in the company since most projects generally last for several months. The project diversity is one of the key elements of keeping people for years in our company. Second, there is always an opportunity for developers who want to move up their career ladder to become a Project Manager if their knowledge, skills and energy are adequate for this position. Third, we have eventful social life. The young minds being always restless and creative, at Sibers corporate parties our guys have all the chances to disclose their numerous talents. We do not forget that besides important work in the office there is interesting life outside! Fourth, the geographical location of the offices is very convenient for most of employees at about 20-minute distance from their apartments. The offices are located in the forest area and we enjoy a pleasant forest walk on the way to work. Of course, car fans prefer driving, which is not tiresome at all.
How many hours do you work?
All our developers have regular 8-hour work days. The busiest people in Sibers are Project Managers, often working for about 10-12 hours/day, Sales Managers, who work for 16+ hours, and our beautiful Customer Care managers, talking with developers and clients for 10-12 hours/day. Saturday and Sunday are official days off, but in the case of a deadline the staff works on these days, too. As for official holidays, see a list of them at holidays page
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