While doing his business, our client, a talented engineer and entrepreneur, came across the problem of finding appropriate copywriters.
First of all, he noticed, that it’s really hard to sift out ashes from cinders and find a quality author. Besides, even if you have found an adequate one, talking the terms with him appears to be highly time-consuming.
That was how our client decided to create the most convenient content marketplace ever, which would accept for registration only well-skilled authors and, after that, would match customers only with those of registered writers, who offer quality level and price, relevant to the customer’s terms.
The client found Sibers by himself, sent us an e-mail, and after a 4-hour Skype conversation about the project, which took place in the very beginning of January, 2012, we started building the web application, lately named HireWriters.
Since the main competitive edge of the platform is the highest quality of authors it hosts, many tech hacks within it are focused on supporting this particular characteristic.
All the authors are prescreened since before being registered, — it is the opening line of the quality control process. At this stage, we check whether an author is a native English speaker or not. Based on the assumption that users from six countries: the US, UK, Australia, Canada, Singapore and New Zealand, — are natives, we primarily review, if the user’s IP belongs to one of these countries. If yes, we proceed to defining so-called proxy score — whether this IP is proxy or not. Technically the feature is implemented by integration with Maxmind API.
Once the IP is approved, the author passes online grammar test and writes an essay, which is then marked manually. A-a-and, great! Finally, from now on we have a pool of native English-speakers with good writing skills. Here the next question arises: how can we prevent scamping?
We’ve made it by integration with Copyscape API. The check on plagiarism is run before the article is visible to the client. If a writer attempts to submit unoriginal material, his account is automatically banned for life. Besides, the author’s plagiary score is stored in the system and an administrator sees it in the administrative panel.
Speaking about the system’s functionality in other aspects, it is written in PHP and consists of an administrative panel and two UIs for two types of users: clients and authors.
The workflow on the platform looks the following way. A client can post a job, requesting for any kind of written content, search for appropriate authors within the system (by keywords, industry, price or skill level), invite the one he likes and offer him a job. Once a customer became interested in some writer or had a conversation with him, he can make notes on this author, which will be visible above the author’s account when the client views it the next time. There is also an option for clients to have their job featured in the open job marketplace, which means it would appear above the rest of the jobs. Finally, if a client needs to have the job be finished within 6 hours, he can pay for it additional money with CC or PayPal. All the financial issues (primarily payment distribution across several shareholders — the site and the writer) are solved by integration with PayPal Adaptive Payments Service.
- ORM Doctrine
- Apache web-server
- Copyscape API
- PayPal API
Being the apple of our client's eye, the platform has still further paid off in spades and, as for today, it brings to our client considerable monthly income. And, since the client is a kind of person who is never going to stop, Sibers team continues to work on the project, gradually implementing the new features, the client regularly things up, maintaining and enhancing the platform.
We've had a wonderful 2 year relationship and have been very happy with Sibers. They've always been incredibly dedicated and ready to help us with any new features or issues we've had and we can highly recommend them for projects of any size. (December 2013)
Sibers has been great to work with. We had a very complex project and they were able to fully understand our requirements, as well as offer up suggestions that we haven't thought of. Working with our dedicated account manager made the entire experience a breeze. She was able to fully understand our project, communicate effectively and at no time were we left hanging in the entire 6 month project. I would definitely recommend using Sibers for any type of project based off of my experience, small or large. (June 2012)
Similar case studies
Eyefi Wireless Memory CardMountain View, CA, USA
One of the most rewarding aspects of being an outsourcing provider is watching a solution you helped create grow from a basic concept into a hugely successful application. One such success story is Eyefi, which has attracted thousands of customers worldwide and brought millions of dollars to its founders since its 2007 debut.Case study in details
Transfercar Car RelocationAuckland, New Zealand
Car relocation is one of the largest cost components for any vehicle rental business. In fact, companies spend huge amounts of money on trucks and trains to move cars between branches. Sibers refined a web service where travelers willing to follow the same route that rental companies use to transfer their cars could get a car free of charge. In return, rental car companies would pay considerably less for car relocation than they would pay to professional “car movers”.Case study in details
Evidence-based self-triage instrumentWest Bloomfield, MI, USA
Self-diagnosis is incredibly helpful in emergency situations — for example, when calling 911, exchanging information efficiently when time is of the essence often means the difference between life and death.
Sibers was tasked by an experienced family doctor and medical entrepreneur to create an online version of a symptom-based, self-diagnostic tool of his creation.Case study in details